Customer SupportAutomationOperations

Customer Support Automation: Reduce Response Times by 70% with AI

Learn how support teams are using Claude AI to automate ticket routing, generate responses, and improve customer satisfaction while handling 3x more volume with the same staff.

Steve Kaplan
November 7, 2025
12 min read
Customer support team using AI automation dashboard

Customer support teams face an impossible challenge: deliver fast, personalized responses to growing ticket volumes while controlling costs...