Professional Skills for Claude

Turn a description of how your team actually does something into a written, step-by-step SOP a new hire could follow without asking you a single question.

Manage Stripe payments, subscriptions, and customer data. Query transactions, generate reports, and handle billing operations conversationally.

Real-time project and issue tracking with JQL queries, sprint management, workflow automation, and development integration.

Work with Salesforce CRM data and automation correctly -- object model (Leads/Accounts/Contacts/Opportunities), SOQL queries, Flow automation, and the API choices that avoid governor-limit and data-integrity mistakes.

Manage a Shopify store's catalog, inventory, and order operations through the Admin API -- product/variant setup, inventory sync across locations, order fulfillment, and discount/collection configuration.

Run day-to-day bookkeeping correctly inside QuickBooks Online or Xero -- chart-of-accounts structure, transaction categorization rules, bank feed reconciliation, and app integrations -- distinct from generic close checklists or compliance audits.

Manage WordPress content, plugins, and site structure safely -- the REST API vs. wp-cli vs. admin-UI tradeoffs, plugin conflict triage, and the update discipline that keeps a site from breaking itself.

Configure Zendesk or Intercom's actual platform mechanics -- ticket/conversation routing, SLA policies, triggers and automations, and views -- distinct from writing the canned responses that live inside them.

Describe the site you want in plain language and get a structured, ready-to-build website plan -- pages, sections, copy, and layout -- no code required.

Build a library of on-brand canned responses and macros for your most common support tickets -- refunds, delays, bugs, cancellations -- so every agent answers the same issue the same good way.

Give it a role and level and get a clear job description plus a structured set of interview questions -- one per key competency, with what a strong answer sounds like -- ready to hand to a hiring panel.

Connect Claude to Lark (Feishu) Base, Docs, and Bitable -- the Notion/Slack-equivalent workspace used across Asia-Pacific -- for teams whose stack isn't Google or Microsoft.

Turn a stated goal -- customer intake, post-purchase feedback, employee onboarding -- into a ready-to-send form or survey with the right question types and branching logic.

Knowledge management with space navigation, page creation in ADF format, content search, and template management.

Comprehensive task management with Google Tasks integration including task lists, due dates, subtasks, and natural language task creation.

Forum management with topic search, post creation, user engagement tracking, and community moderation tools.